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Achieve Excellence and Become a Top Performer in Your Industry

We deliver impactful results for businesses in diverse industries, helping you optimize operations, transform processes, and foster innovation for long-term success.

Explore how our industry experience can empower your company to reach new heights:

Navigating challenges or seizing new opportunities? Our team collaborates closely with your organization to provide industry-specific strategies that pave the way for excellence.

Whether youre in retail, manufacturing, or technology, our extensive experience enables us to understand your unique business needs and deliver the right solutions for you..

With the power of cloud technologies and advanced data insights we help transform industries and drive innovations forward.

By partnering with Novarto, your business gains innovative solutions tailored to your specific needs. Our services are designed to simplify and optimize your operations and help you accelerate your company’s success.

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Tailored Services for Your Unique Business Challenges

Our consultants are integral players in the transformation journey projects of leading European automotive companies. With in-depth knowledge and experience in Customer Engagement Management and E-commerce, we have developed significant parts of several of today’s&nbsp;online car configurations.&nbsp;Weve also supported companies in maximizing the capabilities of their sales teams, aligning with the expectations of todays digital consumers.

Transform customer interactions with personalized experiences across marketing, sales, and service. Our solutions integrate tools that provide seamless, customer-centric journeys.

1. Customer-Focused Experience: 

Boost growth through IoT marketplaces for external partners, loyalty-driven re-purchases, and efficient post-purchase services. Our product configuration tools streamline the sales of complex products, enhancing profitability.

2. Additional Revenue Streams:

Enable real-time data transparency and automation across supply chains. With digital integration, manufacturers and suppliers can collaborate effectively and make data-driven decisions for sustainable operations.

3. Smart, Digitalized Supply Chains:

Driving Innovation in Automotive Industry

Helping Automotive Companies Leverage Their Digitalization Objectives

Automotive

Transform your production today with IT solutions that enhance safety, efficiency, and operational workflows.&nbsp;By partnering with Novarto, industrial chemical suppliers ensure their product catalogs are always accurate and up-to-date. This empowers businesses to make informed decisions that drive operational excellence. &nbsp;&nbsp;Embrace the future of industry with technology that drives success.

With hands-on experience across a broad range of industries, we understand the specific challenges and opportunities your business faces. This allows us to deliver tailored solutions that drive meaningful impact.

1. Industry Expertise:

For Optimal Performance and Sustainable Growth

Chemicals

It is the drive to solve complex challenges and the satisfaction of seeing our clients succeed.By leveraging our long-standing experience and technical knowledge of SAP E-commerce platforms, we have supported our customers in achieving their demanding performance goals for large-scale solutions. For instance, we developed a successful online sales solution for complex hardware and software configurations, proving our capability to navigate challenging requirements.

1. Customer-Focused Experience:

With a history of delivering exceptional outcomes, we’ve consistently helped businesses across various industries, such as retail, automotive, and pharmaceuticals, achieve optimized processes and foster innovation.

2. Proven Results:

From strategy to execution, we provide full-cycle support, ensuring that each solution is seamlessly integrated and aligned with your business goals for sustainable growth.

3. End-to-End Support:

Securing a Powerful E-commerce Environment

Computers and Accessories

We don`t just deliver solutions; we are partners in innovation.Weve collaborated on a variety of projects across the food and beverage industry. Our consultants have successfully tackled E-commerce and Customer Relationship Management challenges for global beverage brands, food production companies, and major grocery chains.

With hands-on experience across a broad range of industries, we understand the specific challenges and opportunities your business faces, allowing us to deliver tailored solutions that drive meaningful impact.

From strategy to execution, we provide full-cycle support, ensuring that each solution is seamlessly integrated and aligned with your business goals for sustainable growth.


Customized, High-performance Digital Solutions with Efficient Logistics Functionality

Food and Beverages

Online sales in the retail industry come with specific demands. Managing extensive product catalogs and handling significant visitor traffic require powerful solutions and expert implementation to meet the performance and load capacity needs. Marketing initiatives can be supported by reliable and modern technology, such as SAP Marketing Cloud.&nbsp;&nbsp;By leveraging SAP Commerce Cloud and our tailored solutions, you can transform your customer experience and manage all operations through a unified platform. With 15 years of experience in the industry, we have specialized in customer Experience and integration, delivering customer value through state-of-the-art integration services aligned with industry trends and customer needs. In some of our recent projects, we have integrated Retrieval Augmented Generation techniques to help our customers increase productivity and stay competitive in the market.&nbsp;

Navigating Retail Challenges: Expertise in Online Sales Solutions

Retail

Within the dynamic telecommunications landscape, Novarto delivers significant value through our expertise in Customer Relationship Management and cutting-edge E-commerce solutions, including subscription-based IoT offerings. The strategic application of AI is no longer optional but essential for telecommunications companies navigating the increasing pressures of commoditized connectivity to optimize their infrastructure and build truly personalized customer experiences.

Digital enhancements and E-commerce platform implementation with subscription economy objectives

Telecommunications, Electronics and loT

Novarto was involved in several projects in this sector. Examples of project objectives have been to enable and integrate mobile payment solutions as well as Customer Relationship Management improvements for the company’s internal marketing and sales forces.

Helping International Oil and Gas Companies to Embrace and Adopt a Digital Transformation

Oil and Gas

If you are exploring options to analyze large amounts of data and identify patterns, we at Novarto would love to support you, identify your needs together, and build a solution that best accomplishes your desired outcomes. By leveraging artificial intelligence and data analytics, you can expedite research and development, leading to faster time-to-market for new drugs.&nbsp;

Data-Driven Discoveries for a Healthier Future

Pharmaceuticals

Novarto delivers impactful results for businesses in diverse industries, helping you optimize operations, transform processes, and foster innovation for long-term success.

Industries

Stories about building connections and transforming businesses

Consulting approach and project highlights

Discover expert insights, practical solutions, and industry trends

In the rapidly evolving pharmaceutical industry, a client sought to transform their operations by replacing a legacy system with <a href="https://novarto.com/Solutions/sap-commerce-cloud/">SAP Commerce Cloud</a>. This initiative aimed to boost customer satisfaction, streamline operations, and reduce licensing costs. The project exemplified the significance of quality principles and robust stakeholder engagement in achieving strategic business objectives. Our client is enthusiastic about continuing this partnership to unlock even greater value moving forward.

Learn more about this partnership

Transforming Legacy Systems: Achieving Cost Savings and Operational Excellence in Pharmaceuticals

Business Transformation with SAP Commerce: Empowering E-Healthcare Solutions

Mr. Bricolage, a reputable retailer in the home improvement sector, faced challenges with their online shop interfaces that were impacting product visibility and customer satisfaction.&nbsp;With an existing connection between their <a href="https://novarto.com/Services/sap-erp/">ERP system</a> and <a href="https://novarto.com/Services/sap-e-commerce/">SAP Commerce Cloud</a> through SAP Data Hub, the frequent system crashes led to inaccurate product details online. Recognizing the need for a robust solution, Mr. Bricolage partnered with Novarto for consultancy and development services aimed at optimizing their e-commerce operations.

Learn more about Novarto’s partnership with Mr. Bricolage

Streamlining Integration: Resolving Data Update Delays to Prevent Lost Sales Opportunities

Transforming E-commerce Efficiency with SAP Integration

Smartcom, a prominent solution provider in the telecommunications and electronics industries, recognized the need for a fully integrated business management software to support their smart growth strategies.&nbsp;After conducting extensive research, they chose <a href="https://novarto.com/Solutions/sap-business-bydesign/">SAP Business ByDesign</a> as their cloud solution, with Novarto as their trusted implementation partner. With our technical guidance and consulting expertise, Smartcom successfully transitioned to the new platform, enabling them to efficiently manage their processes in solution delivery, professional services, and product development.

Learn more about Novarto’s partnership with Smartcom

Optimizing Operations: Streamlining Systems for Enhanced Visibility and Faster Revenue Realization

SAP Business ByDesign at Smartcom: Enabling Future Growth

Sika Bulgaria, a subsidiary of a leading specialty chemicals company, sought to implement a localized solution of <a href="https://novarto.com/Solutions/sap-business-bydesign/">SAP Business ByDesign</a> to enhance its business operations. Recognizing the need for compliance with Bulgarian legislation and tax regulations, Sika chose Novarto as its local implementation partner. With our expertise, we executed the localization package promptly and accurately, facilitating a smooth transition of business processes <a href="https://novarto.com/Services/migration-from-on-premise-to-cloud/">from the legacy system to the new SAP cloud solution</a>.

Learn more about Novarto’s partnership with Sika

Localized Excellence: Customized Solutions for Enhanced Tax Reporting and Business Efficiency

SAP Business ByDesign for Sika: Ensuring Compliance and Efficiency

The owner of Hills, a <a href="https://novarto.com/Clients/hills/">boutique brewery in Perushtitsa</a>, aspired to elevate his business into a state-of-the-art enterprise.&nbsp;To achieve this vision, he sought innovations that included IoT sensors for the brewing process and an integrated cloud solution for business management. After assessing various options, <a href="https://novarto.com/Solutions/sap-business-bydesign/">SAP Business ByDesign</a> emerged as the perfect fit for the brewery and its distribution operations. Partnering with Novarto, they successfully transitioned their production, procurement, and distribution processes to this advanced platform.

Learn more about Novarto’s partnership with Hills

Brewing Excellence: Elevating Production and Distribution Through Integrated Solutions

Hills Beer By Design: Brewing Innovation with Integrated Solutions

Novarto specialists worked together with MHP consultants on an implementation project of Product Management System (PMS) and Order Management System (OMS) based on <a href="https://novarto.com/Solutions/sap-commerce-cloud/">SAP Commerce</a> for the Bentley Connected Car Platform.

Learn more about Novarto’s partnership with Bentley

Groundwork for Future Digital Innovations

Bentley Connected Car: Driving Innovation with Integrated Systems

For a multinational engineering and technology company, based in Germany, Novarto implemented an innovative IoT marketplace using SAP Hybris Commerce.&nbsp;The main purpose of the implementation is to enable the technology suppliers to subscribe and use IoT service APIs for managing different devices and widgets.

Learn more about this Novarto partnership

Marketplace for IoT Services

Kinnegrips Story: A Need for EfficiencyKinnegrip, a Swedish industrial company, was grappling with inefficient internal processes. Their workforce struggled to manage a myriad of tasks, from forklift transports to maintenance and ERP support, often leading to delays and miscommunication. They sought a solution to streamline these operations and boost overall productivity.Recognizing this challenge, Kinnegrip turned to Novarto. Together, they embarked on a collaborative journey to develop a custom software solution, <a href="https://novarto.com/Solutions/givegetservice/">GiveGetService</a>. This cloud-based tool was designed to centralize task creation, assignment, and fulfillment, providing a unified platform for efficient management.

The rapid development and deployment of GiveGetService enabled Kinnegrip to significantly streamline their internal processes. By automating task allocation and tracking, the company reduced manual effort, improved resource utilization, and minimized downtime.

Learn more about Novarto’s partnership with Kinnegrip

How Novarto and Kinnegrip Collaborated to Create a Powerful Task Management Tool

Bridging the Gap: Connecting Teams and Tasks

Coca-Cola Hellenic, a global beverage company, faced a complex challenge in its B2B operations. Their distributors and clients required the flexibility to order a wide range of products from different categories, but the existing system struggled to handle these diverse orders.To address this issue, Coca-Cola Hellenic partnered with Novarto to implement a customer order split functionality in their <a href="https://novarto.com/Solutions/sap-commerce-cloud/">Hybris Commerce platform</a>. This new feature would enable customers to select products from various categories and add them to their shopping cart without limitations.

Learn more about Novarto’s partnership with Coca-Cola Hellenic

Optimizing Order Fulfillment for Coca-Cola Hellenic

Unifying the SAP E-commerce Shopping Cart: Simplifying Complex B2B Orders

Arco, a leading UK supplier of safety equipment, was looking to enhance its digital presence and streamline its B2B operations. They aimed to create a robust e-commerce platform that would not only improve the customer experience but also drive business growth.To achieve this ambitious goal, Arco partnered with Novarto. Together, we embarked on a project to implement a state-of-the-art B2B e-commerce platform powered by <a href="https://novarto.com/Solutions/sap-commerce-cloud/">SAP Commerce</a>.

Learn more about Novarto’s partnership with Arco

Empowering Safety Professionals with a Cutting-Edge B2B Platform

Optimizing Safety Supply Chain: A Digital Approach

Gunnar Dafgård AB, a leading Swedish food producer, needed to modernize the ordering and interaction process for its B2B customers, primarily restaurants and canteens, with its extensive product catalogue and promotions. Recognizing the crucial nature of timely delivery in the food service industry, their primary challenge was to ensure customers could easily order products while effectively managing complexities such as product availability, delivery dates, and potential substitutes. The company was looking for a reliable digital channel to improve its service and reduce the workload of its customer support team.Their initial collaboration with Novarto began in 2010 with the implementation of a B2B customer portal on SAP CRM Web Channel. This partnership deepened over time, leading to the launch of a new, more flexible, and higher-performing e-commerce solution in 2015.

Learn more about Novarto’s partnership with Dafgård

Transforming Customer Service and Inventory Planning for Gunnar Dafgård AB

Serving Up Digital Efficiency: Optimizing B2B Ordering for Food Service

Qmatic, a leading Swedish IT solutions provider, aimed to significantly increase its online sales significantly and move more of its customer interactions to digital channels. While they were already using <a href="https://novarto.com/Solutions/sap-commerce-cloud/">SAP E-Commerce</a> for its built-in integration with their <a href="https://novarto.com/Services/sap-erp/">SAP ERP </a>system, they needed a more advanced, flexible, and customer-friendly solution to handle their complex product offerings and sales agreements.They looked for a partner who could modernize their platform, improve user experience, and allow customers to easily purchase intricate solution packages online.

Learn more about Novarto`s partnership with Qmatic

Enabling Online Configuration and Boosting Sales Efficiency for Qmatic

Going Beyond E-commerce: Digitizing Complex Solution Sales

Aquachim, operating in the Chemicals and Pharmaceuticals industries, recognized that their existing systems were insufficient to handle their growing business and the demands of a dynamic business environment. To secure stability and adapt for the future, they made the strategic decision to invest in new, integrated software systems: <a href="https://novarto.com/Services/sap-erp/">SAP ERP</a> and <a href="https://novarto.com/Services/sap-e-commerce/">SAP CRM</a>. They needed a reliable partner to ensure a quick and successful transition to these critical platforms.

Learn more about Novarto’s partnership with Aquachim 

Rapidly Deploying SAP CRM and ERP to Adapt to a Dynamic Market

Securing Growth: Digital Transformation with Integrated Sales and Marketing

The Bulgarian branch of SIG Air Handling required a robust system to modernize and effectively manage its sales activities. They needed a solution that would support their complex sales cycle, from managing initial leads and opportunities down to final order creation. Critically, this system had to integrate seamlessly with their existing SAP ERP and also connect with their online sales channels, ensuring that no customer interaction or sales history was lost, regardless of whether the deal was large, direct, or small, placed online.

Learn more about Novarto’s partnership with SIG Air Handling

Streamlining Opportunity Management and Customer Tracking for SIG Air Handling

Unifying Sales: Integrating CRM and E-commerce for Efficiency

Read more about Novartos Stories about building connections and transforming businesses

Insights

Read more stories about building connections and transforming businesses from Novarto

Success Stories

Level up your IT knowledge! Our newsletter for expert tips, tricks, and in-depth articles on SAP, AI, e-commerce, and digital transformation

Newsletters

Read more about Digital Transformation and Discover expert insights, practical solutions, and industry trends

Expertise Hub

From Reactive to Proactive Management 

The 2026 Leadership Strategic Compass

2025 Retrospective

2025 Retrospective: Did you build a platform or a prison?

The Silent Killer of ERP Implementation: Misalignment 

Just as with process failures, if you implement a new system without fixing these misalignments, the problems don`t disappear; they`ll become hard-coded into your new solution. Our strategy: How can we ensure that the new software doesn`t simply reinforce a dysfunctional organizational reality?

Why 70% of ERP Implementations Struggle (It`s Not the Software)

Small Gains Add Up Big Over Time

If I Can Make Your E-commerce Implementation Project 1% Better Each Day, I Will

Clean Core Keeps You Ready for SAP’s Future Innovations 

In the world of the cloud, where speed of innovation is non-negotiable,  the traditional approach simply doesnt work. Clean Core is a strategic shift that ensures your system stays agile, modern, and ready for SAPs future innovations.

The End of Technical Debt: Embracing the Clean Core Governance Mindset

Bulgaria’s Euro Transition: The Time to Act is Now

From an IT standpoint, the euro transition is a comprehensive transformation. Anything that involves money, including systems, interfaces, and reports, needs to change. 

Recommended approach for SAP ERP and SAP Commerce Cloud Users

Growing Together 

Making a brand strategy workshop is an investment in your companys future clarity and direction. Start with the basics, and things that might look obvious.

Evolving Side-by-Side: Novarto`s New Look and Your Strategy for Progress

AI in E-commerce, Customer Experience & Healthcare

Exploring AI’s Impact: E-commerce, Customer Experience & Healthcare

Unlock End-to-End Payment Solutions & Operational Efficiency 

We chose to partner with Stripe because of their core value: instead of juggling multiple gateways and services, you get a single, cohesive solution.

Integrate Stripe with SAP

Is Your "Agile" Actually Working?

Many of us are stuck with two-week SCRUM sprints, but are they actually working for us?

Are We Truly Agile, or Just Going Through the Motions?

What’s the secret to a smooth eCommerce launch?

In order to have success in your ecommerce transformation you should think of conducting with your IT partner the so-called Discovery Workshop

The Boost Package for eCommerce Implementation

If you don’t do this, it will be your next failure

Many companies invest heavily in new software hoping to fix operational problems, only to discover the new system makes the problems worse. The real issue isn`t the software, but the broken or inefficient processes underlying it.

Are Your Processes Sabotaging Your ERP Implementation?

Process Excellence 

Process excellence is not measured just by what we deliver, but also by what experience we give to the team and our customers. This requires an integrated and systematic way of working.

Process Excellence and why it matters?

The Partnership Ecosystem

Many businesses believe they need one vendor to do it all. The reality is that the most successful projects are built by a strategic network of specialists, all led by a trusted navigator/partner.

Navigating Digital Transformation is not a Solo Mission

Your Step-by-Step Guide to Launching Your eCommerce 

With a clear understanding of your business and data, we move into the build phase where we bring your portal to life, leveraging SAP Commerce Cloud Boost Package.

Your Step-by-Step Guide to Launching Your eCommerce Portal

Who shall be part of your project team?

The Dream Team: Meet the Faces Behind the Project

Delivering a Robust Minimum Viable Product (MVP)

Weve partnered with several startups to successfully launch their MVPs, leveraging our deep SAP experience.

From Idea to Impact: Powering Your Startup`s Journey

Go Stripe Go

As a proud partner of Stripe, the Stripe Tour event in Berlin provided invaluable insights into their strategic direction and product roadmap, which directly benefits our collaborative efforts and our clients.

Stripe Tour Berlin: Were You There? Here Is What You Missed

SAP eCommerce Cloud is a Business Solution

Your eCommerce platform is at the forefront of many business processes, functioning as a dynamic channel within your overall IT infrastructure. This article offers key insights for effective eCommerce cloud implementation, highlighting the importance of user experience and data-driven innovation. It emphasizes integrating business processes and optimizing platforms to enhance customer engagement and satisfaction, ultimately driving sales and long-term growth.

eCommerce Cloud is Not Just a Website

Partnering for Success 

This article outlines crucial tips for successful project implementation of SAP eCommerce Cloud, emphasizing the importance of engagement and clear role definitions. It compares cloud solutions and on-premise systems, advocates for Fit-to-Standard Workshops to align business needs with standard processes, and promotes a phased approach to implementation for smoother progress and effective release management.

Brewing eCommerce Success: Key Ingredients for a Strong Foundation

Navigating the Now 

Digital transformation isn’t just about making endless technology investments; its about reshaping the way we do business and understanding our long-term goals.

Your Partner in Todays Digital Transformation Landscape

Building Trust and Managing Fears 

This article discusses key strategies for alleviating customer fears during SAP eCommerce implementation, stressing the importance of open communication and client involvement. It highlights the necessity of discovery workshops to address costs and expectations, introduces the Novarto Boost Package for rapid deployment, and emphasizes a collaborative approach to ensure project success in complex B2B environments.

Embracing the Unspoken Truths of eCommerce

The Customer Journey And Defining The Persona

This article emphasizes the importance of cross-departmental collaboration and deep customer understanding in eCommerce implementation. It discusses defining customer personas and the impact of user experience on sales. Through comparisons of two companies, it highlights how a customer-centric approach leads to more effective solutions and satisfied customers, encouraging readers to integrate diverse perspectives and refine their strategies for better outcomes.

A critical aspect of digital transformation that will ensure your success during an SAP eCommerce cloud implementation project

Partnerships Built On Trust 

At Novarto, we deeply value partnership – its central to how we operate and how we help our customers achieve their goals. 

The Strength of "We": Building Partnerships on Trust

No Secrets, But Typically Underestimated in SAP eCommerce Implementation Projects

This article highlights the critical role of golden data in successful SAP eCommerce implementation, emphasizing its importance for testing and evaluating business processes. It advocates for strong interdepartmental collaboration among key stakeholders like marketing, manufacturing, and accounting to align perspectives and enhance operational efficiency. 